The Pet Professional Guild British Isles Membership fees are non refundable. Upon confirmation of becoming a PPG member then you acknowledge the following terms
Events & Workshops
The Pet Professional Guild offers interest free payment terms on its workshops and live events to make them more accessible so we can engage, educate and empower more pet professionals. It may be necessary with events and workshops for reasons beyond our control to change the content and timing of the program the speakers, the date or the venue at any time prior to the event date. PPG reserves the right to film, record or photograph any of the delegates and speakers at an event for post event purposes.
When you register for any workshop or live event you have the choice to ask for financing of your total amount due at the point of registration. If you request financing then you will be asked to complete a PayPal subscription button. This will then ensure that each month for the relevant number of months the monthly amount is charged to your credit card. Your payment terms will be planned and scheduled to ensure the last payment is made at least 15 days prior to the event. Event tickets will only be issued if the event is paid in full 15 days prior to the registration date.
Please note that for large events where we finance rooms and food & beverage options PPG has to sign a contract with the hosting hotel to enable us to access discounted room rates and meal packages. Because of these contracts we develop specific refund policies so we do not default on our contract and incur financial penalties.
Refund Policy (see exception for packages that include rooms and or food & beverage)
The registrant for any of our packages may cancel at any time but the following penalty clauses will apply:
If You purchase a package that includes your hotel room and/or food and beverage then no refund is applied until the event date. If your package is resold then you will receive the deposit for the hotel and or food, if the event reaches its goal attendees then you will receive a refund for the Summit entrance fee. This is due to contracts PPG has to sign to secure room rates and food packages.
Webinar Refund Policy